Get in touch
One inbox. No ticket number, no phone tree, no chatbot loop.
🟢 The short version
✉️ Email hello@fitmito.com
Email hello@fitmito.com for anything — support, a privacy or data request, a bug, or press. A human reads every message. We aim to reply within 2 business days, and privacy requests are handled inside the 30-day window the law gives you.
This opens your own mail app — we don't run a web form, so nothing you type is collected here.
What to write about
| You want to… | Say so, and include… |
|---|---|
| Get help — something's broken, confusing, or not working on your device | What you were doing, what happened, and your device + browser if you can. A screenshot helps. |
| Report a bug | Steps to reproduce it, and the app version (shown in the account menu). We read these seriously — it's how the app gets better. |
| Exercise a privacy right — see, correct, export, or delete your data | The email on your account. See our Privacy Policy for exactly what each request does. Most of it you can also do yourself in-app. |
| Report a security issue | What you found and how to reproduce it. Please give us a chance to fix it before disclosing publicly — we'll credit you if you'd like. |
| Press, partnerships, or anything else | Whatever's on your mind. Same inbox. |
Delete your account yourself
You don't need us for this. Open the account menu in the app → Delete account. It removes your data from our live store. If you'd rather we did it, email the address above and we'll action it within 30 days.
Who you're reaching
FitMito is the data controller for your account. For privacy and data-protection questions specifically, the same inbox reaches the person responsible: hello@fitmito.com.
We're a small team, so we answer in the order messages arrive. If it's urgent, say so in the subject line and we'll prioritise it.